Colyer CarePlan: office printers covered, so you can focus on the job

With Colyer CarePlan, maintenance and engineer time are covered, so you can focus on the job, not the printer. The CarePlan covers the cost of all engineering time and parts, with toner monitored automatically and billed on simple click pricing. One call sorts it, and you always know what printing costs you.

One plan works for a small office with a single printer, a larger office with several, and public bodies such as schools, councils and health organisations. Whoever you are, it's one plan and one call.

When something goes wrong, you speak to a manufacturer-trained engineer — phone response within the hour, with a fast site visit if one's needed. We monitor your toner automatically, so you're not the one who has to remember to order it.

Whether you've got one printer or a whole floor of them, the CarePlan covers the cost of all engineering time and parts, with toner billed on simple click pricing.

Buying for a council, school or other public body? Ask for a formal quote and we'll put it in writing. Our ISO 9001 and ISO 14001 certificates download from our Partners & accreditations page.

• All engineering time and parts covered
• Phone response within the hour
• Fast site visit
• Toner monitored automatically with Printanista
• Toner billed on simple click pricing
• Manufacturer-trained engineers
• Phone and email service requests
• All engineering time and parts covered
• Toner ordered automatically before you run out
• Phone response within the hour, a fast site visit
• One plan for a small office, a larger team or a public body

Frequently asked questions

What does the Colyer CarePlan include?

The CarePlan covers the cost of all engineering time and parts. Toner is monitored automatically with Printanista and billed on simple click pricing.

How fast is the engineer response?

Phone response within the hour, with a fast site visit if one is needed.

How do I raise a service request?

Call us or drop us an email — our service team takes it from there.

Is the CarePlan available outside London?

Yes — we cover London and South England. For signage or technical printers, see the Colyer UpTime Plan instead.

Can councils, schools and other public bodies buy the CarePlan?

Yes. Ask for a formal quote and we'll put it in writing. Tell us how many printers you need, when you need them and any framework or purchase order reference. Our ISO 9001 and ISO 14001 certificates download from our Partners & accreditations page.