Emergency Repairs & Machine Relocation

The Right Service for Every Situation

Based in Woking, covering London and the South.

We sell to and support customers across every area below, from the first conversation to ongoing service.

• London
• Surrey
• Kent
• Essex
• Sussex
• Berkshire
• Buckinghamshire
• Oxfordshire
• Hampshire
• Wiltshire
• Dorset
• Somerset

Frequently Asked Questions

Which printer brands do Colyer engineers cover?

Our engineers are manufacturer-trained and certified across HP, Fuji, Epson and Onyx. We dispatch the right specialist for your equipment, with the correct parts.

How quickly can you respond to an emergency repair?

In the event of a printer breakdown or significant malfunction, our expert team swiftly diagnose the issue and provide prompt and efficient repairs. Call us and our team will advise on the earliest available attendance.

Do you cover London and South England?

Yes. Our engineers cover London, Surrey, and the rest of South England.

What is included in a maintenance contract?

It depends on your machine. Every Colyer service plan covers engineers' time and parts. The Colyer UpTime Plan and Colyer CarePlan add phone response within the hour and a fast site visit, with preventative maintenance as standard across the HP Latex range.

Do you offer remote support?

Yes. For software or driver issues, an engineer can securely view and control your screen to diagnose and fix the problem on the spot — often without waiting for a site visit.

What should I check before calling an emergency callout?

A few quick checks can rule out the simple causes before an engineer needs to visit -- worth running through first if a deadline is close.

What to do when a printer breaks down →

Printer down? We'll get you back in production.

Manufacturer-trained engineers. Right parts. Fast response across London and South England.