Up to 30% smaller footprint fits nicely into the required space.
Enhancing Customer Support & Productivity.
We have updated our ONYX certification.
We are proud to announce that our entire engineering team has successfully completed the ONYX Users Course and are now all ONYX Certified Operators. This achievement demonstrates our commitment to delivering exceptional service and support to our valued customers.
The rigorous ONYX certification program equips our engineers with comprehensive, practical knowledge of the ONYX RIP software, empowering them to optimise operator productivity for large-format printing. The course covered a wide range of essential topics, including:
- Identifying the RIP QUEUE workspace
- Methods of submitting files to the RIP
- Quick sets and Hot Folders
- Job Editor features
- Placement and Nesting Strategy
- Contour cutting workflow
- Cut data setup in Illustrator
- Configuring Cut Server
- Swatch books Print Mode Defined Colours – Colour replacement and colour matching
- Backing up data
With this certification, our large format customers can rest assured that when they choose to partner with Colyer, they will receive the highest level of support from a fully qualified engineering team. Our experts are equipped to promptly address any ONYX RIP software issues or enquiries, helping to enhance productivity and streamline operations.
Find out more about ONYX Software…
“At Colyer, we prioritise the continuous development of our team’s skills and knowledge to deliver outstanding service to our customers. The ONYX certification reinforces our commitment to excellence in the large format industry and enables us to provide even better solutions and support to our valued clients.”
Our dedicated service team boasts more than 40 years of collective experience, and all members have undergone rigorous manufacturer training. Once you bring a problem to our attention, our team springs into action promptly. We strive to resolve issues remotely whenever possible, leveraging our expertise to provide solutions over the phone. In cases where hands-on assistance is required, we dispatch a qualified engineer to address the problem and restore your equipment to working order. Throughout the entire process, we make it a priority to keep you informed about the progress and status of your repair or service request.
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